Appointment Center Representative
3.
5 Caseyville, IL Caseyville, IL Full-time Full-time $18 an hour $18 an hour 19 hours ago 19 hours ago 19 hours ago Company Overview:
Helitech is a leading foundation contractor based in the St.
Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling.
We are always looking for great employees to help better serve our customers.
Our reputation is built on honesty, integrity, quality craftsmanship, and customer support.
As an employer, we are committed to employee satisfaction, job safety, and professional growth.
Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987.
We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience.
That's why Helitech has been the employer of choice for over 35 years - since 1987.
Job Description:
We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Customer Service Department.
Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task.
This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail.
Punctuality and attendance are of extreme importance.
Responsibilities include:
Inbound and Outbound customer contact via phone, text, email and live chat as needed.
scheduling sales and service appointments as needed.
Communicating with Customer service Technicians, Estimators & Management regarding the service schedule Assisting the Customer Service Manager with customer/outside correspondence Communicating with upper management regarding escalated or unsatisfied customers Over the phone trouble shooting Other tasks requested by Management as needed, relating to customer service.
Gathering information on confirmed work to accounting for invoicing.
Gathering invoices to respective Superintendents & to Customer Service techs when needed Other duties as assigned.
We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Customer Service Department.
Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task.
This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail.
Punctuality and attendance are of extreme importance.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Caseyville, IL Caseyville, IL Full-time Full-time $18 an hour $18 an hour 19 hours ago 19 hours ago 19 hours ago Company Overview:
Helitech is a leading foundation contractor based in the St.
Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling.
We are always looking for great employees to help better serve our customers.
Our reputation is built on honesty, integrity, quality craftsmanship, and customer support.
As an employer, we are committed to employee satisfaction, job safety, and professional growth.
Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987.
We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience.
That's why Helitech has been the employer of choice for over 35 years - since 1987.
Job Description:
We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Customer Service Department.
Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task.
This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail.
Punctuality and attendance are of extreme importance.
Responsibilities include:
Inbound and Outbound customer contact via phone, text, email and live chat as needed.
scheduling sales and service appointments as needed.
Communicating with Customer service Technicians, Estimators & Management regarding the service schedule Assisting the Customer Service Manager with customer/outside correspondence Communicating with upper management regarding escalated or unsatisfied customers Over the phone trouble shooting Other tasks requested by Management as needed, relating to customer service.
Gathering information on confirmed work to accounting for invoicing.
Gathering invoices to respective Superintendents & to Customer Service techs when needed Other duties as assigned.
We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Customer Service Department.
Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task.
This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail.
Punctuality and attendance are of extreme importance.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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